Help Center

Help Center

Answers to the most common questions.

Where are my documents stored?+

In your own Google Drive, inside a folder named P-DOCS. P-DOCS never stores your files on its own servers — it only keeps details like names, categories and expiry dates so it can organize and remind you.

Can I use P-DOCS on my computer?+

Yes. Sign in at pdocs.in from any browser on a computer, tablet or phone with the same Google account — everything stays in sync.

How do expiry reminders work?+

Add an expiration date to a document (P-DOCS often detects it automatically when you upload). The iPhone app reminds you 7 days, 1 day and on the day it expires — plus 30 days before if you turn on “Early heads-up” in Settings.

What does “Available offline” do?+

It keeps a copy of that document on your iPhone so you can open and share it without internet — useful at airports and border checks. Turn it off any time to free up space; the file stays in Google Drive.

How do I lock the app with Face ID?+

Settings → App Security → Face ID lock. If Face ID fails three times, P-DOCS asks for your iPhone passcode instead.

How do I add a document from Photos or Files?+

Tap Share in Photos, Files or Mail and choose P-DOCS. The upload screen opens with the file already attached.

Is sharing a document safe?+

“Share file” sends the actual document through the iPhone share sheet. “Share link” creates a view-only link you can revoke any time from the Shared page.

How do I delete my account?+

Settings → Account → Delete account. This removes your P-DOCS account and records immediately. Your files remain in your Google Drive until you delete them there.

How do I disconnect Google Drive?+

Visit myaccount.google.com/permissions, choose P-DOCS and remove access. You can also sign out in Settings.

Still need help?

We usually reply within 1–2 business days.